Short answer: all of it lives in your subscription portal. Sign in with the email you ordered with.
Change your delivery address
Open your subscription and edit the shipping address. It applies to your next delivery and every one after.
If you need to change the address on an order that has already been placed but not shipped yet, message us as soon as you can with your order number and the new address. Once a parcel has shipped we cannot redirect it.
Change your payment card
Open your subscription and update the payment method. If a payment has failed, you will usually get an email first, and updating the card in the portal will retry it.
Change how many bottles you get
You can switch between 1, 2 or 3 bottles per delivery. Your refill timing moves with it, at four weeks per bottle.
Still stuck?
Message us from this page with your order number and tell us what needs changing.