Short answer: open your subscription portal, sign in with the email you ordered with, and change your next delivery from there.
If you still have bottles left
It happens. A few missed mornings add up. You have two options:
- Skip the next delivery. It jumps to the one after.
- Move the date. Push your next delivery back by as many days or weeks as you need.
If you are going away
Move your next delivery to after you are back, so a parcel is not sitting on the doorstep while you are gone.
If you want more or fewer bottles
You can change how many bottles come in each delivery in the same portal. The timing adjusts with it: four weeks per bottle.
How to do it
- Go to selkiecare.com/a/loop_subscriptions/customer
- Enter the email address you ordered with. You will get a sign-in link.
- Open your subscription and choose Skip, Reschedule or Edit.
Changes need to be made before your next ship date to affect that delivery.
Still stuck?
Message us from this page with your order number and we will make the change for you.